PS5 DualSense Controller Repair Service - Multiple Faults (Diag Fee)

No one likes a broken controller, especially when it is a brand new PS5 controller that you love when playing on next-gen. But it can become even more frustrating when your favourite PS5 controllers break, and you just can’t figure out why.

You don’t have to worry as we are here to help. With our PS5 controller multiple faults service we will take a look at your PS5 controller and identify what is wrong with it and causing you grief. And once we have identified the issue, we will offer you a choice of getting it repaired for an additional fee, or have it returned without repair.

Please note that the £19.99 fee we charge for this service is a diagnostic charge which will be refunded if you decide to carry out the controller repair with us.

When you pay for this service, you will be sent a shipping label that will let you send your controller to us to be examined. Once it has been delivered to us, we will identify the issue with your PS5 controller and then give you the choice of paying for the repair service or getting your controller returned to you without it.

Have you figured out what is wrong with your PS5 controller? We have a number of PS5 controller repair services available for a number of issues. We have PS5 trigger spring replacements (L2 R2/ Haptic feedback repair), PS5 controller button replacements and more.

After confirming your repair order, expect to receive an automated email containing comprehensive instructions on how to ship your controller to us at absolutely no cost to you.